Terms of Service

Last updated: July 7, 2026

These Terms of Service ("Terms") govern your use of crowngrad.com (the "Site"), operated by LoveFromLucy LLC ("Crowngrad," "we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on our Site.

Products & Pricing

We reserve the right to modify prices, product descriptions, and availability at any time without notice. We make reasonable efforts to display accurate product information, but we do not warrant that product descriptions, images, or pricing are error-free. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

Orders

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or issues with an unauthorized or fraudulent transaction.

Payment

Payment is processed securely at checkout. By providing payment information, you represent that you are authorized to use the payment method provided.

Shipping & Returns

Shipping and return terms are outlined in our Shipping Policy and Return & Refund Policy, which are incorporated into these Terms by reference.

Intellectual Property

All content on this Site — including text, graphics, logos, images, and the Crowngrad name and branding — is the property of LoveFromLucy LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

User Conduct

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site or interfere with any other party's use of the Site.

Limitation of Liability

To the fullest extent permitted by law, Crowngrad and LoveFromLucy LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.

Governing Law

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

LoveFromLucy LLC (operating Crowngrad)
530b Harkle Rd #100b
Santa Fe, NM 87505, United States
Email: support@crowngrad.com